Refund and Returns Policy

At Guru Mauli Electricals, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

Returns

You may return most new, unopened items within [insert number] days of delivery for a full refund. To be eligible for a return, your item must be in the same condition as you received it, with all original packaging and tags intact.

To initiate a return, please contact our customer service team at [insert contact information] to request a return authorization. Once your return is approved, we will provide you with instructions on how to return the item.

Please note that you will be responsible for the return shipping costs, unless the return is a result of our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service and purchasing shipping insurance to ensure your return is received safely.

Refunds

Once your return is received and inspected, we will process your refund within [insert number] days of receiving the returned item. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer’s processing times.

Exchanges

If you need to exchange an item for a different size, color, or model, please contact our customer service team at [insert contact information] to arrange an exchange. We will do our best to accommodate your request, subject to availability.

Non-Returnable Items

Certain items are not eligible for return or exchange, including:

• Used or damaged items
• Items missing original packaging or tags
• Items not in their original condition
• Special order or customized items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [insert contact information]. We will work with you to resolve the issue as quickly as possible, whether that involves providing a replacement, issuing a refund, or offering store credit.

Contact Us

If you have any questions or concerns about our Refund & Return Policy, please don’t hesitate to contact us at [insert contact information]. Our friendly customer service team is here to assist you with any inquiries you may have.

Thank you for shopping at Guru Mauli Electricals!